Roadmap
DID reputation monitoring
Real-time multi-source reputation scoring. Detect spam flags and carrier blocks before they impact answer rates.
Answer rate anomaly detection
Statistical anomaly detection using z-score analysis across DID pools. Automatically flag and cool DIDs with abnormal answer rate drops.
A2P 10DLC registration
Automated brand and campaign registration for 10DLC compliance. Required for high-volume A2P SMS on US carrier networks.
Multi-tenant workspaces
Isolated workspaces with separate API keys, DID pools, billing, and usage limits. Built for agencies and platforms managing multiple clients.
Python SDK
A typed Python client for the Trunx API with async support. Send SMS, launch campaigns, and manage DIDs from any Python environment.
Webhook retry dashboard
Visual dashboard for monitoring webhook delivery status, inspecting payloads, and manually retrying failed deliveries.
Call recording & transcription
Record outbound and inbound calls with automatic transcription. Searchable transcripts with speaker diarization and sentiment tagging.
Number porting
Port existing phone numbers into Trunx from any carrier. Automated LOA generation and porting status tracking via API.
Advanced IVR with AI routing
AI-powered IVR nodes that use natural language understanding to route callers dynamically. Combine voice AI with tree-based IVR flows.
REST API & OpenAPI docs
Full REST API built with Hono and Zod-OpenAPI. Auto-generated OpenAPI spec with interactive API docs at /docs.
MCP endpoint
Streamable HTTP MCP server at /mcp. AI agents can send SMS, place calls, manage campaigns, and query DID health with the same auth as REST.
SMS & Voice AI
Send and receive SMS via Twilio. Voice AI powered by Ultravox for natural, low-latency conversations on outbound and inbound calls.
Campaign dialer
Rate-limited outbound campaign engine with BullMQ. Supports power and predictive modes, caller ID rotation, TCPA compliance, and DNC suppression.
DID health scoring
Real-time DID health scores computed from call outcome events. Automatic warming, cooling, and rotation to maintain high answer rates.